Online Return Policy
Thank you for shopping at Truck Utilities.
Truck Utilities takes great pride in the products we create. If you are not entirely satisfied with your purchase, we are here to help.
- On standard items, you have 30 days from receipt of your product to notify us of any issues and arrange for a return.
- Truck Utilities is unable to accept returns on special order items or items that are customized to fit with customer provided specifications.
To be eligible for a return, your item must:
- Be in the same condition that you received it.
- In the original packaging.
- Have the receipt or proof of purchase.
- Once we receive your item, we will inspect it and notify you that we have received your returned item.
- We will immediately notify you on the status of your refund after inspecting the item.
- If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
- You will be responsible for paying for your own shipping costs for returning your item.
- Shipping costs are nonrefundable.
- If you receive a refund, the cost of return shipping will be deducted from your refund.
- If you have any questions on how to return your item to us, contact us.